We have been home a few days and decided to review a cruise. Wife is legally blind so take a different view of things. Embarking was super 28 minutes from Van to buffet. Personnel was real sharp 4 hours after boarding a young lady came up to us and ask if all was well calling my wife by name as she had sign on her cane. Super job. Downhill from there. Food that night was ok if you like cold baked potato. (would not melt butter was partly fixed but by the rest of meal was cold). Not a good start. Next morning luke warm shower but was fixed soon. Trip going OK. On deck people were fine always helping us around. With a smile. Room personnel were great. Next morning luke warm shower. Told it was fixed again. Only had 2 hot showers during trip. All but one were tolerable that cold. Food at buffet was great and well handled by staff to helping wife to table and getting her drink. Baked potato was no better and not well handled by staff. Shows were great on deck waiters were first class. Had problem with deck 12 being blocked from elevator to pool both sides. That caused us to have either to go to midship up and come back or go to 13 and walk outside. Very poor planning. Service in dining room was OK bit slow with no seconds on drinks till next to last dinner. Five of us at table ordered ice tea, waiter went to his station (full view) and poured the drinks running out on last glass, poured all back into pitcher, adding water and filled same glasses, not a class act. I realize that weather was poor and people were not able to enjoy many of the cruise things. The last thing was debarkation which was held up do to alien paper work we were told, once it started it was a breeze and again deck people stepped up to make a blind person easy of the ship. Black Falcon pier is a snap compared to others (our 17th cruise) third on Norwegian from Boston and gets better every time. If these thing are what you are looking for cruise on the Dawn. We feel Norwegian has not put its best foot forward on two of three with them. Being the only cruise out of Boston makes us wonder. Happy cruising. |
